Frequently asked questions

Below is a list of frequently asked questions about East & Central Africa Energy. Click on one of the questions for the answer to expand below it.

Exhibitors

How do I apply for a space/stand?

Please fill out the stand enquiry form, and a member of our sales team will contact you to discuss the best options.

How much does it cost for a stand/space?

The cost of exhibiting depends on the stand location, size and type of stand. Please fill out the stand enquiry form and a member of our sales team will contact you to discuss your options.

How can we book a slot for a seminar?

Please send an email to [email protected] and a member of our team will contact you.

Can an exhibitor get more than one space? Would they get a discount on the second stand?

Please contact our sales team for the required details. Our sales team's contact details are listed here.

How can I access the exhibitor manual?

You can access the Exhibitor's Manual for ECA Energy by logging into your account from the customer centre link sent to your email.

Where are my login details to access the exhibitor manual?

Please contact our operations team on [email protected] for your details

From where can exhibitors collect their badges?

Exhibitors can collect their badges onsite from 23rd November 2021. If you require more information, please contact the operations team on [email protected] for more details 

How do I update my exhibitor profile?

Please consult the Online Exhibitor Manual by logging into this link. You can also contact your ECA Energy point of contact or our sales team for further help. Our sales team's contact details are listed here.

Where can I see a detailed floor plan?

Please contact our sales team for the required details. Our sales team's contact details are listed here.

Visitors

How much does it cost to visit the exhibition?

It is free to attend the exhibition. The visitor pass gives you access to all 3 days of the exhibition, seminars and conferences at ECA Energy

Where can I apply/register for a visitor pass?

You can apply for a free visitor pass once registration for ECA Energy is open in September. 

Can I transfer a visitor pass if I can no longer attend?

Sorry, but transfer of tickets is not allowed. Due to regulations, we must record the information of everyone that attends, however, please feel free to recommend a friend/colleague to register.

What discounts do you offer for a visitor's pass?

There is no discount as the visitor's pass is free.

Can I set appointments with the exhibitors?

Unfortunately, there is no facility to set up appointments with exhibitors through the exhibition, but feel free to contact any exhibitor to directly arrange meetings.

Where can I collect my visitor pass/badge?

Registered visitors can enter the exhibition at the Q-Jump desks by scanning the received barcode/URN number.

General Questions

What type of people will be visiting ECA Energy Exhibition?

You can view the details of the visitor profile here.

What are the show dates and times?

The show dates and times are: 24 -26 November 2021, 10AM - 5PM Daily at Kenyatta International Conference Centre, Nairobi.

Where can I view the floor plan?

The Floorplan will be avilable on the website from September 2021.

Where can I view the list and stand information of participating exhibitors?

The exhibitor list for the 2021 exhibition will be available on the website in September 2021

What is the pricing of the products being demonstrated? Is there a price list of the products?

You need to visit the show and enquire about the pricing with the exhibitors. We do not have information on the pricing of the products being demonstrated/displayed.

What is the venue address, directions and hall details?

More information will be available on the website in 2021.

Where can I view the conference agenda?

The agenda will be available on the website in September 2021

What is the minimum age for a visitor?

Visitors under the age of 16 are not allowed to attend the event.

However, if you are a group of students who would like to attend the exhibition, you can contact [email protected] to discuss the options.              

Are there any restrictions on visitors with Syria, Sudan, Cuba and North Korea nationalities?

Unfortunately, due to some embargos upon Informa Markets, we are not allowed to accept visitors who are residents of Syria, Sudan, Cuba and North Korea.

I am looking for a high resolution ECA Energy logo, where can I find it?

If you require any marketing materials, please contact our Marketing team here

I'm receiving an error while registering and it says "An error occurred while processing your request"?

 Please send an email to [email protected] to assist you with your enquiry.

24 - 26 November 2021

Nairobi, Kenya